People's Music Store

General

Is the site legal?

Absolutely, our catalogue is fully licensed and 100% legit. People’s Music Store strongly supports artist’s rights and we believe that artists deserve to be paid for the fantastic music they make.

Who is People’s Music Store?

There are 7 of us at the moment working hard at the office in Goslett Yard. The big idea was brought to life by Ged Day, Ged has worked in the music industry for over 20 years and was the founder of Bleep.com. The office is pretty small but we have managed to fit in a dart board, do drop by for a game if you’re in the area.
Registered Company Name: People Store Ltd
Registered Company Number: 6319465
Registered Company Address: 3rd Floor, 12 Goslett Yard, London, WC2H 0EQ
VAT Registration Number: 926 9279 77
Data Protection Registration Number: Z1303589

Are the music files DRM protected?

No, absolutely not. You are free to use the music bought on the site on all of your music devices, our files are MP3s.

What is the sound quality of the music files I’m buying?

They are the best quality you can get. All of our MP3 files are encoded using the LAME encoder to the full 320kbps quality.

Can I play my MP3’s on any device?

Of course, MP3’s are universally compatible with any digital music player. Music purchased from the site can be played on any digital music playing device.

How do I open a ZIP file?

If you are running a recent Windows operating system such as XP or Vista, or OSX for Mac you should just be able to open them by clicking on them as you would any other file or folder. If you have any problems please contact us at and we’ll do our best to help.

How do I add the MP3s to my iTunes library? (Screencast)

That's easy. Once you’ve downloaded your zip file(s) from your People's Music Store account, follow these simple steps:-

Unzip or 'extract' the files (in Windows, double-click the zip file to open it, and drag the contents to your desktop or into another folder)
Drag the extracted files into the iTunes Music Library (Alternatively from iTunes, click 'File' on the menu bar, click 'Add folder to library' and browse for the folder that you just extracted)
That's it!

How do I add the MP3s to my iPod?

Once the files are in your iTunes library, plug your iPod into your computer and the option to sync your music from your library to your iPod will appear or it will happen automatically depending on your settings.

What happens if the tracks don’t download properly?

If there are errors in the files then first try downloading them again. If the problem persists then email us here and we’ll get back to you asap.

What do you do with my private information?

We only use your details to contact you (and you can opt out of this at anytime) and to ensure that your user experience on the site is as smooth as possible. That is all. Your information is safe and secure and we don’t pass this onto any other 3rd parties.

Creating and running your store

Is there any cost involved to create a store?

No, it’s completely free! Of course if you want to purchase the MP3’s from your own or any other store then you have to pay for them. Remember that you do earn People’s Music Store reward points for every purchase made in your store, you can then redeem these points on the site for music.

Can I have more than one store?

You can only create 1 store per account, but you can have as many accounts as you want!

What happens if I’ve forgotten my password?

There is a reset password function where you log-in. Click on it and enter the email address you’d like us to send a password reminder to.

How can I add a collection? (Screencast)

Collections are handy for categorising products in your store. There are a few ways you can do this.

From your account dashboard either:-

Click on ‘Change the design of my store’
Click the ‘Add another collection’ button (on the left hand side on the page beneath your store logo)

OR:-

Click on ‘Find music for my store’.
There is an option for ‘New Collection’ in the dropdown, to the right of the text beneath the tabs which reads, ‘You are editing the collection:’

How can I alter the layout of my store? (Screencast)

From your dashboard, click on ‘Change the design of my store’. You then have the following options:-

Changing your store layout

On the sidebar to the far left hand side of the screen, choose one of the 4 layouts under ‘Choose a Store Layout’ (your store collections will be re-arranged within the layout grid you choose)
Your store collections will be automatically re-arranged within the layout grid
You can also manually change where the collections fit into the page layout grid. In the centre of the page, gently and patiently drag and move your collections within the grid layout you’ve selected. Your changes are applied automatically.

Changing a collection layout

From within a collection, click on ‘change layout’.
Clicking on ‘Edit collection details’ will allow you to add text.

How can I add a track to my store? (Screencast)

Choose the album you want to take the track from and click on the individual track.

How can I delete an item from my collection?

From dashboard, within the orange ‘Your Store’ area, click on ‘Find music for your store’.
In the collection you are editing, click on ‘Delete item / View details / Rearrange display’.
The collection will be displayed, click on the cross by the item you want to delete.

As if by magic, it’s disappeared, but it’s more like gone but not forgotten because the item you have deleted is stored in your back catalogue.
Users can still purchase from your back catalogue to increase sales and your chance to earn points.

How can I rearrange the items within a collection? (Screencast)

From your dashboard, click on ‘Find music for your store’.

Within the collection you are editing there is an option to ‘Delete item / View details / Rearrange display’
Click on it.
You can then click and drag on the products until you’re happy with the order they appear in.

How can I keep up to date with the stores I like?

Click on the ‘Favourite’ tab of the store you like and want to follow. By doing this you will receive notification when your favourite stores add new stock or post a new news item. They will also appear as favourites in a section on your account to make them easier to browse.

What is the wishlist?

The wishlist is a like an online memory, it allows you to bookmark a product you'd like to remember and refer to at a later date. Maybe you're just picking out tracks to listen, or deciding if they're good enough to put in your store? Whatever the reason add it to your wishlist and you'll never forget it.

How can I find out who bought what from my store?

This will be displayed on your dashboard under ‘Your store statistics’. It will show you a packshot of the product sold and also how many points you earned for making that sale. A flyer will be left at the bottom of your site to identify the user or fellow storekeeper who has made a purchase. We don’t tell you exactly which product they bought as we think that’s a bit intrusive. We can also notify you by email as soon as you make a sale if you like? Simply adjust the email notification options in your account preferences on your dashboard.

What are points?

Points are your reward for running a store and being a storekeeper. We really value your expert musical knowledge and appreciate the time and effort you’ve put into your store to generate sales. We don't expect you to do this for nothing, so every time someone makes a purchase from your store you earn a 10% reward in the form of points which can then be used to purchase music on the site. We think this is a win win situation for fans of music but let us know if you have other ideas by emailing us here:-

How can I redeem my points?

Once your shopping basket is full and you’ve decided to checkout there is an option at the checkout page to pay with points, just check the ‘pay with points’ box. The number of points required is also displayed so you’re aware of how many you’re spending. Once your purchase had been made then the points are deducted from your account.

Can I exchange my points for money?

No, the points have no cash value, you can only use the points on the site in exchange for music.

Can I use my points on any other site?

No, not at the moment.

Browsing and finding music

How can I find new music?: As a customer, you can keep up to date with new releases and new stock in the stores you like best by making those stores your 'favourite'(s). Simply click on the favourite tab when you're logged in and in the store you want to favourite, you'll then be notified by email when new stock has arrived (also see your "email preferences"). As a storekeeper, you have full access to forthcoming releases, the week's new releases, and our recently added music via the Music tab in the store builder.
How can I add a track to my store?: To add a track, select the release containing the track and click the "add" button next to the individual track. If you don't see any "add" buttons next to the track you want then this means that the track is not available for individual purchase. Unfortunately, due to contractual reasons, not all of our catalogue is available as individual tracks.
Why can’t I find “an artist” / ”an album” on the site?: It’s likely that we don’t yet have a signed agreement with the record label or distributor for the artist / album at the moment. Rest assured we’re working our little socks off to get more agreements signed and more music in the catalogue. What you can do is add what you’re searching for on your wishlist and we’ll email you to let you know when we get it in stock.
How can I make more advanced searches?: You can search for genres by writing genre: followed by the genre you want to find, e.g. genre:Rock. Other searches to try are label:, lastfmuser:[insert a user name] and artist:.

Making a purchase

Do you have to have a store to buy music?: Nope, you can browse and shop as a customer without running your own store. Browsing through new stores is something we think is an exiting, interesting and meaningful way to discover music
Can I buy music from my own store?: Sure, you’re welcome to purchase music from your own store, although please be aware you will not earn any points for this type of sale.
Why is my purchase taking so long to pack?: There’s lots of clever stuff going on in the background, like tagging all the files with the name of the particular store you bought them from to help you can remember for the next time you shop. You can navigate away from the page or go and do something else safe in the knowledge that this won’t affect the packing process and remember, it’s better than being stuck in the chaotic ques for the tills, on a Saturday afternoon in the highstreet.
How much do music downloads from People's Music Store cost?: Standard tracks are 99p, and standard albums are £7.99 but there are many different prices depending on the product (number of tracks, and audio length). When you select a product the price is clearly displayed beneath the packshot on the left hand side of the page.
How can I pay?: You can pay with any major Credit or Debit card, PayPal or People's Music Points.
I’ve clicked on a product and it says, 'This product is not available in your territory' - What on earth does this mean?: Unfortunately, because of licensing restrictions, this means we’re not allowed to sell that particular release in your country. Let us know if there is a particular product you want that isn’t available to your territory by emailing us here and we’ll do our best to track down the required license to make it available.
Where do I find my purchased music to download?: Whenever you purchase music from People's Music Store, the order is saved in your order history. To get to this part of your account, log in and go to 'Dashboard' > 'Orders & Downloads'. This is where you can find the orders. In the list, click on an order number to view 'Download Status' and 'Order Details'.
Where is my CD?: We have no idea. We only sell music in digital MP3 format, which you can play on your computer or any digital music player. However, you may choose to burn your purchased MP3s onto a CD once you have downloaded them.

Labels and Artists

Can I sell my own music?: We don’t have the ability to include user-generated audio content at the moment, but this is something we’ll be introducing in the very near future. However, if you own the digital rights to any music that you’d like to make available for download on People’s Music Store, please send an email with all the details to , and we’ll consider it. Thank you!

Contact us